Faulty meters result in inflated power bills in Gurugram

Over the last few days, soaring power bills have a major concerning issue among Gurugram residents. There have been several cases of vacant houses receiving electricity bills. A number of electricity meters have been confiscated by the authorities for an undisclosed time period.

As per a Gurugram official, “There have been several complaints of inflated electricity bills at the office of Dakshin Haryana Bijli Vitran Nigam (DHBVN) from across the millennium city.”

Faulty meters and inaccurate billing are said to be the root cause of this problem.

“I have purchased an apartment in Sector 55, Gurugram but could not shift there. For over three years, the flat is vacant. Though there is electricity fitting inside the flat but they remain unutilised as no one stays there. Normally we receive a bill of around Rs 1,000 but in January it was of Rs 89,917,” said a resident of Sector 55, South City 2, Gurugram, who did not wish to be named.

He further added that approaching the authorities did not help him as he was made to wait for the entire day. Even on getting to meet the officials, he was threatened that his electricity supply would be cut off.

“The officials asked me to deposit the bill as nothing can happen after the bill was generated. Later, I gave an official complaint to DHBVN. Days later, two people from DHBVN came to attend to the complaint and took out the electricity meter for inspection. I had to install another meter and have to pay the installation fee,” the resident said.

Talking about the matter, a senior official said, “The residents have raised concerns over erroneous billing and faulty meters. We are rectifying the bills after examining the matter. We are making sure that the problems get resolved before the deadline for payment.”